Web Site Terms and Conditions of Use

Reservations

  • Everyone must create a unique account with a valid e-mail and phone number to register for and take class. Registration for classes may be done online or in person at the studio. In this registration process you will be signing our studio liability agreement which is a requirement you must fulfill before taking class at LIFT Exercise Studio.
  • If the class you want is full, add yourself to the waitlist. As spots become open, you will automatically move up the list and perhaps into class. Our online reservation system will notify you via email if you have been added into class.
  • If you sign up for the waitlist, it’s the same thing as signing up for class. The same cancellation policy applies. However, if you move off the waitlist less than 60 minutes prior to class and cannot make it will consider that an early cancel.

IMPORTANT – if you do not arrive 5 minute before class starts to claim your reservation we have the right to give your spot away to walk-ins and/or students who are on the waitlist.

Cancellations

  • All classes have a 60 minute cancellation window! This is short SO we ask that if your plans have changed, the moment you know please update your reservations so others may attend class.
  • Students with unlimited monthly memberships will be charged $15 for a late cancel and all class packages holders will be deducted 1 class. NO EXCEPTIONS.
  • Early cancels are not refunded – the class is put back into your account for future use.

Charges

  • All classes must be paid in full by the time class begins.
  • Bike shoe rentals are $3 for all students, except LIFT Loyal Members who receive complimentary bike shoe rental.
  • All non LIFT branded merchandise may be returned within 2 weeks of purchase, tags on and unworn. All “final sale” items are just that, final sale!
  • Gift cards are valid for LIFT Exercise classes, playroom and retail purchases. May not be used towards food.

Minors

  • You must be 13 years or older to take class at LIFT Exercise Studio. If you are under 18 years old, we require your legal guardian to sign a consent form in-studio in person prior to taking class. Riders for LIFT Bike must be over 4’10” to ride.
  • We do not allow unaccompanied minors to be left in the lobby or any other area of the studio. No exceptions.

Class & Membership Rules

  • Our LIFT Loyal Membership requires a 6 month contract. Once the membership has reached it’s 6 month commitment date it will auto renew every month until you cancel.
  • To cancel the LIFT Loyal Membership after the completion of the initial 6 months you must send an email 30 days prior to the next billing cycle to info@liftexercise.com
  • Single class or class packages never expire! This same thing goes for our Little LIFTers playroom packages.

Little LIFTers Playroom

  • When creating an account with LIFT Exercise you are agreeing to the terms of our liability agreement. This applies to our Little LIFTers playroom as well.
  • You are responsible for your children while they are at LIFT Exercise Studio.
  • When dropping your children off in our playroom you must sign yourself and child in and are responsible for informing our staff of any important information such as, but not limited to; allergies, injuries, limitations, and more.
  • You must sign your child out before leaving with them.

Privacy Policy

  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to customers information about our policies and practices relating to the management of personal information.

Miscellaneous

  • LIFT Exercise is not responsible for any lost, damaged, or stolen items. All items left in the studio will be kept in our lost and found for 1 week before being donated to our local GoodWill.